FAQs
Answers to your frequently asked questions
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What does a Home Watch service entail?
Home Watch offers comprehensive, scheduled 31-true point inspections for vacant properties covering interior and exterior areas. Our focus in Utah is on maintaining the security of the premises and identifying any issues such as break-ins, water damage, pest infestations, and other potential concerns. -
Why opt for Home Watch over neighborhood surveillance?
While neighbors can provide basic oversight, they lack specialized skills for detailed inspections. Home Watch employs a thorough checklist by qualified professionals to prevent minor issues from escalating, ensuring around-the-clock availability for both routine and emergencies. -
Who performs the inspections?
Our Home Hawk technicians, who are screened and trained, conduct all home inspections, ensuring the integrity and security of your property as part of our Home Hawk family. -
What is the recommended frequency of inspections?
The frequency can vary based on personal and insurance needs. We recommend weekly to bi-weekly inspections to maintain optimal safety and compliance with certain insurance policies that may require regular checks. -
Is Home Hawk available for emergencies?
Our team is on standby 24/7 to address any urgent matters that may arise. -
What is your base fee structure?
Our fees vary by property type and needs, starting at $70 per visit for properties under 3000 sq. ft. We provide a detailed quote after an initial property assessment to tailor our services to your specific requirements. Click here to visit our pricing page. -
What are Home Hawk’s credentials and affiliations?
We are fully licensed and insured in Utah and proudly affiliated with the National Home Watch Association, ensuring adherence to high industry standards. -
How do I know that my home is being taken care of while I am away?
We use a bespoke reporting system, HomemwatchIT, with GPS verification to confirm our presence and thoroughly inspect your property. -
Is Home Hawk a substitute for a security service?
Home Hawk is not a security company. Our regular inspections contribute to the safety of your property by identifying any unusual activity or damage. -
Do you offer post-weather event inspections?
We offer post-storm checks to assess and address weather-related damages at a reduced rate. -
Do you offer additional services beyond property monitoring?
Home Hawk offers a suite of Concierge Services, including accepting deliveries, mail forwarding, and grocery shopping. -
Can I schedule extra visits?
Absolutely. We can accommodate additional visits upon request or if prompted by a neighbor's observations. -
How do you handle issues found during inspections?
Any identified problems will be immediately communicated to you, and we can coordinate with your preferred local service providers or suggest reputable vendors from our network. -
Do you offer assistance with contractor referrals?
Our extensive network of vetted contractors is available to fulfill various service needs. -
What does the inspection report include?
Our reports detail the property's condition and any incidents and include GPS and time-stamped visual documentation. You can view a sample report here. -
What are your communication methods?
Inspection reports are emailed to clients within 24 hours for efficiency and timeliness, with phone calls made for urgent issues. -
What is the payment process?
Payments can be made through our secure online portal.
We charge solely on an inspection basis, with no recurring fees when you are using the property.
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Is a contract necessary for services?
We offer flexible, on-demand inspections starting at $70, with no contractual obligation, allowing you to schedule services as needed. -
How do I get started with Home Hawk?
Click the button below to set up an account easily online, and we'll coordinate a virtual or in-person meeting to finalize details and access arrangements. -
What is your service coverage area in Utah?
Our services are currently available in the following counties: Box Elder, Weber, Davis, Salt Lake, Utah, Wasatch, Cache, and Summit Counties. Stay tuned as we continue to expand to additional service areas, including Southern Utah (St. George area) and Eastern Utah (Moab).